Service · Mumbai & Ahmedabad
WhatsApp and CRM automation that follows up so your team does not have to.
WhatsApp Business API, CRM and follow up flows set up once, so every lead gets a real answer in seconds and nobody slips through.
What is included
Every lead answered. Every follow up done.
Most businesses do not have a lead problem. They have a follow up problem. Enquiries arrive at 10pm, sit in a WhatsApp chat or a spreadsheet, and go cold by morning. Automation closes the gap between the enquiry and the first real conversation.
WhatsApp Business API
The official API connected through a tool like AiSensy, Interakt or WATI, with message templates approved.
Instant reply flows
Answers price, timing and service questions in the first minute, in the customer’s language.
Lead qualification
A few questions that separate serious buyers from browsers before anyone on your team calls.
CRM setup
Pipeline stages that match how you actually sell, in Zoho, HubSpot, TeleCRM or even Google Sheets.
Reminders and no show recovery
Appointment, site visit and payment reminders, plus a follow up for anyone who misses.
Email and SMS nurture
Welcome series and reactivation campaigns through Mailchimp, HubSpot or Zoho for leads who are not ready yet.
The split
What the agents do. What I do.
Repeatable work is automated. Every call about money, message or direction stays with a person.
Above the line · automated
Runs on its own, every day.
- Sending the first reply in seconds
- Asking the qualification questions
- Sending reminders and follow ups on schedule
- Moving leads between CRM stages
- Sending a daily pipeline summary
Below the line · human
Needs judgment, so it stays with me.
- Designing the flow and the questions
- Writing messages in your voice
- Setting the rules for when a person steps in
- Training your team
- Reviewing lost leads every week
How it runs
From first call to a running system.
Map the journey
Every step from enquiry to sale, who does what today, and where leads are going cold.
Build
WhatsApp API, flows, CRM stages, reminders and the handoff to your team.
Test with real leads
Run it on live enquiries for a week, fix the messages and rules that do not land.
Hand over and improve
Team training, a simple guide, then monthly improvements based on where leads still drop.
Mumbai & Ahmedabad
WhatsApp and CRM automation in Mumbai and Ahmedabad.
Virar · Vasai · Mira Bhayandar · Borivali · Mumbai
Mumbai region
Customers expect a reply in minutes, usually on WhatsApp, often late in the evening after work and the commute. Automated replies in English and Hindi, timed around when people actually check their phones, keep leads from Virar to Andheri warm until your team is in the next morning.
SG Highway · Satellite · Prahlad Nagar · Gandhinagar
Ahmedabad
Many businesses are owner run, and the owner is the follow up system. Automation takes that load off: the first reply, the reminders and the chasing happen on their own, and the owner steps in only for conversations that close. Gujarati templates are set up where your customers prefer them.
Proof
What this has done before.
Real result · education sector
Automation as the first touch, at volume
Cold calling was the first response to every enquiry, and most calls went unanswered. It was replaced with a WhatsApp sequence that answered real questions and only escalated interested leads to a call, with every lead tracked in the CRM.
Questions
WhatsApp and CRM automation, answered.
Which CRM do you recommend?
The simplest one your team will actually use. For small teams that can be Google Sheets with automation on top. For bigger teams, Zoho, HubSpot or TeleCRM. The recommendation depends on team size and budget, and I earn nothing from any tool.
Is WhatsApp Business API different from the WhatsApp Business app?
Yes. The app runs on one phone and is manual. The API connects to software, so several people can reply, messages can be automated and every chat can sync with your CRM. Automation needs the API.
Will my team have to learn a new tool?
As little as possible. The system is built around how your team already works. Usually they get one place to see new leads and a clear next action for each. Training is part of setup.
What does WhatsApp API cost per month?
The platform usually costs a few thousand rupees a month, plus Meta’s messaging charges, which depend on volume and message type. You pay both directly, and for most small businesses the total stays modest.
Related services
Works well with.
Start with the plan
Tell me about the business. Get a written plan in 48 hours.
Where your funnel is leaking, what I would fix first and what it would cost. Keep the plan whether or not you hire me.